imLabs – imLabs franchise digital marketing

Do You Really Need a Franchise Social Media Agency?

Let’s keep this simple.

If you run a franchise and want more people walking through your door…

Your store has to show up online, and look trustworthy when it does.

But here’s the thing: Corporate doesn’t always do that for you.

That’s where a social media marketing agency for franchisees comes in.

Let’s walk through what that actually means, and how to know if it’s right for your store.

They think: “My brand is big. I’m covered.”

But what works for the brand doesn’t always work for the local store.

Here’s where most franchisees run into problems:

  • Customers can’t find them on Google or Instagram
  • Store hours are wrong online
  • Corporate posts feel generic and don’t reflect local promotions
  • Local competitors show up first in search, even if their product is worse

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76% of people who search for something nearby visit a business within a day.

If you’re not showing up, you’re not getting picked.

Let’s clear it up. This isn’t about “going viral” or creating dance videos.

It’s about helping people in your neighborhood find your store, trust you, and choose you.

Here’s what a franchise-focused agency helps with:

  • Fixing your Google Business Profile so it shows the right hours, location, and photos
  • Posting local updates (staff shoutouts, weekend promos, events — things real people care about)
  • Running local ads on Facebook or Instagram to bring in nearby traffic
  • Getting more 5-star reviews from happy customers, and responding the right way when there’s a bad one
  • Tracking what works so you’re not guessing or wasting money

These are yes/no questions. If you say “yes” to at least 3, it’s time to get help.

  1. Do customers ever say they couldn’t find your store online?
  2. Are you depending only on corporate to post content?
  3. Do you rarely update your store’s Facebook or Google listing?
  4. Are nearby locations getting more foot traffic than you?
  5. Do you feel overwhelmed just thinking about marketing?

You don’t need a huge budget, or a marketing degree

You just need the right help.

Here’s what a better local strategy can look like:

  • Your store shows up first when someone nearby searches for what you offer
  • Facebook and Instagram pages are active and full of real photos from your team
  • Your reviews grow steadily, and even bad ones are handled professionally
  • More repeat customers, more referrals, and more first-timers walking in

That’s the point. A good social media marketing agency doesn’t add more work to your plate.

They:

  • Learn what makes your location unique
  • Handle posting, replying, and advertising
  • Keep your store’s pages up to date
  • Help you show up in local search

You keep running your business. They make sure people can actually find you.

Want to know if your store is missing online opportunities?

We’ll take a look, and show you what’s working, what’s not, and how to fix it.

Book a free strategy call.

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