Picture this: A customer’s standing outside your shop.
Phone in hand. Typing your business name into Google.
But instead of your name popping up… nothing.
No map pin, no hours, no photos.
They sigh, shove their phone back in their pocket, and walk away.
Ouch.
Don’t let that happen.
Because if people can’t find you online, they might never walk through your door.
Fortunately, it’s an easy fix.
Here are 7 easy ways to fix your Google Business Profile, so customers can find you fast.
1. Claim Your Google Business Profile
Let’s start with the basics.
Sounds obvious, but many business owners never claimed their listing.
If you haven’t:
✅ Go to google.com/business
✅ Search for your business name
✅ Click “Own this business?”
✅ Follow the steps to verify
Once you claim it, you can:
- Update hours
- Add photos
- Write a real description
Think of it this way: it’s like locking in your spot on the map.
2. Double-Check Your Business Name
Next, your business name needs to match with how your customers search for it.
If people type in “Tom’s Gym”, you should use that same exact keyword in your business name
❌ Not good: “ LLC Tom’s Gym and Fitness Solutions”
✅ Better: “Tom’s Gym LLC and Fitness Solutions”
Use the name people would actually type into Google. Keep it simple.
3. Check Your Address and Map Pin
Now, let’s talk about location. Sometimes Google puts your pin in the wrong spot.
✅ Log into your Google Business Profile
✅ Check your address
✅ Look at the little map preview
✅ Drag the pin if it’s in the wrong place
Even being one block off can confuse customers looking you up on their phone.
4. Update Your Hours
Ever shown up somewhere and it’s closed, even though Google says it’s open?
Frustrating, right?
✅ Go into your profile
✅ Check your hours for every day of the week
✅ Update holiday hours
If your hours are outdated, customers might stop trusting your listing altogether.
5. Add Real Photos of Your Store
Here’s why it matters: a business with photos gets 35% more requests for directions on Google.
✅ Snap a picture of your storefront
✅ Add photos of the inside
✅ Show staff smiling
✅ Post pics of your products
Why it works: People like to know what a place looks like before they visit.
6. Ask Happy Customers for Reviews
Reviews help you show up higher in searches.
✅ Ask customers right after a good experience
✅ Keep it simple: “Would you mind leaving us a quick Google review?”
More reviews = more people trusting you.
7. Keep Your Profile Active
Last but not least, Google likes profiles that look alive.
✅ Post updates weekly
✅ Share offers
✅ Announce local events
Even a short post like: “Come in this Saturday for free coffee samples!” helps keep your profile fresh and visible.
Don’t Let Customers Walk Away
If people can’t find you on Google, they might never find you at all.
Fix your Google Business Profile so:
✅ More people visit your store
✅ Customers trust your business
✅ You show up when people search “near me”
Want help making sure your profile’s perfect?
We’ll help you get found and get more people through your door.
